Read joining9's Privacy Policy and learn how we collect, use, and protect your personal information.
Our commitment
Your privacy is our highest priority — at every level.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. It is virtually impossible for hackers or third parties to access your data.
Joining9 never sells your personal information to third parties. Your name, address, phone number, and financial details are never shared with advertisers.
Two-factor authentication (2FA) is available for your account. Enable it for an extra layer of protection and peace of mind.
All your data is stored on internationally certified secure servers. Regular backups and firewall protection are maintained daily.
You can request access to, correction of, or deletion of your information at any time. You have full control over your own data.
Joining9 follows international data protection standards. Our Privacy Policy is updated regularly and full transparency is maintained at all times.
Welcome to joining9. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By using our website joining9.ws or creating an account, you agree to this Privacy Policy.
Joining9 is a trusted platform for betting and gaming users in Bangladesh. We believe transparency is the foundation of a healthy relationship between users and the platform — which is why every aspect of how we handle your data is laid out openly here.
Please note: This Privacy Policy is part of our Terms & Conditions' They are complementary and should be read together.
Our Privacy Policy is reviewed on a regular basis. The date of the most recent update is shown at the top of this page. Please visit this page periodically to stay informed of any changes.
Joining9 may collect the following types of information from you. Each category is collected for a clearly defined reason.
| Data type | Mandatory? | Purpose |
|---|---|---|
| Name & date of birth | Yes | Identity & Age Verification |
| Email / Phone | Yes | Contact & security |
| Identity Document | Yes (on withdrawal) | KYC legal obligation |
| Payment Information | Yes | Transaction processing |
| Cookies / IP | Optional | Improving User Experience |
Joining9 collects your information through several methods. It is important that you are fully aware of how this is done.
You provide information directly when filling out the registration form, completing the KYC verification process, contacting support, or submitting any form. This information is stored directly on our secure servers.
When you use joining9.ws, certain technical data is collected automatically — including your IP address, browser type, device information, and usage patterns. This data is used to enhance platform security and improve our services.
We never collect sensitive personal information without your knowledge or consent.
Joining9 uses your information only for specific, legitimate purposes. The primary reasons we collect and use your data are:
Your information will not be used beyond the stated purposes. Should we need to use it for any new purpose in the future, we will inform you in advance and obtain your consent where required.
Joining9 never sells your information to third parties. However, data may be shared in the following limited circumstances:
We may be legally required to share information in response to a valid court order, government authority, or law enforcement request. In such cases, only the specific information requested will be shared.
To process your transactions, your payment information is securely shared with trusted payment gateways and mobile banking partners, all of whom are required to adhere to strict privacy standards.
Necessary information may be shared with licensed KYC service providers for identity verification. This process is fully secure and encrypted.
To be clear: joining9 never shares or sells your information to advertisers, data brokers, or any unauthorized third parties.
The Joining9 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.
Joining9 does not retain your information beyond specified periods. Retention duration depends on the type of data and applicable legal requirements.
| Data type | Retention Period |
|---|---|
| Data Retained While Account Is Active | Until account closure |
| Financial Transaction Records | 5 years (legal obligation) |
| KYC Documents | 3 Years After Account Closure |
| Log & Security Data | 12 months |
| Cookies | 30 Days to 2 Years |
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.
Under Joining9's Privacy Policy, you have the following rights:
To exercise these rights, please contact our Help Center Contact us or email us at: privacy@joining9.ws
We will endeavor to process your request within 30 business days. Complex or multiple requests may take up to 60 days.
Joining9's services are intended solely for users aged 18 and above. We do not knowingly collect information from minors.
If we discover that a minor has created an account, we will immediately close it and delete any associated data.
If you believe a minor is using our platform, please notify us immediately.
Joining9 maintains multiple layers of security to protect your information:
Please note, however, that no online platform can guarantee 100% security. Keep your password strong and never share it with anyone.
Joining9 reserves the right to update this Privacy Policy at any time. Depending on the nature of the changes, we will notify you in the appropriate manner.
Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may request to close your account.
For any questions, complaints, or requests regarding this Privacy Policy, please contact us through the following:
Our privacy team will respond to your request as promptly as possible. Safeguarding your information is one of Joining9's highest priorities.
Joining9 respects your trust. We are committed to upholding our Privacy Policy and providing a transparent, secure betting environment.
Read joining9's strict Privacy Policy, then open an account without delay and enjoy the best betting experience.